Legal
Last updated: 24 September 2026
ICOS Due Diligence offers paid Starter and Growth subscriptions in euros. Revolut hosts the checkout and processes subscription payments. ICOS does not receive or store full card details.
ICOS Due Diligence is a digital business service. We do not sell or ship physical goods, so shipping and physical-return terms do not apply.
Access is delivered online after we accept the order and confirm the required first payment. We do not provide a self-serve bank-transfer route for these subscriptions.
The Free plan costs nothing and covers up to 3 actively monitored counterparties. Starter costs €159 per month or €1,590 per year. Growth costs €399 per month or €3,990 per year. These prices are net of VAT and payments are charged in euros. VAT is added where required. An eligible cross-border EU business with a validated VAT number may receive reverse-charge treatment; an Estonian customer does not receive reverse-charge treatment for a domestic Estonian sale.
Annual billing provides twelve months for the price of ten. Prices may change with notice before a renewal. Creating a free account does not create a paid subscription.
Starter and Growth subscriptions use Revolut-hosted checkout for the first payment. The payment methods available to a customer are displayed by Revolut at checkout and may depend on the customer's location, device and Revolut's configuration. The current ICOS self-serve subscription flow does not offer payment by SEPA bank transfer or promise SEPA Direct Debit.
Once the first payment succeeds, the payment method may be saved by Revolut for future subscription charges. Monthly subscriptions are billed each month; annual subscriptions are billed each year. The amount and VAT treatment are shown before the customer continues to checkout.
Monthly subscriptions renew each month. Annual subscriptions renew each year. The order and confirmation state the first subscription period and renewal date.
Customers can cancel before the next renewal from the product’s billing page or by contacting support@icosstudio.com. Cancellation stops future renewals. Unless the customer’s contract or mandatory law says otherwise, access continues until the end of the period already paid for.
Fees for a subscription period that has started will not normally be refundable merely because the customer stops using the service.
We will correct duplicate charges, incorrect amounts and payments taken after an effective cancellation. We will also provide any refund required by the customer’s contract or applicable law. Refund requests should be sent to support@icosstudio.com with the organisation name, invoice reference and reason for the request. Do not send card or bank credentials by email.
If a renewal payment fails, we may retry it through the payment provider and contact the customer. We may limit or suspend paid features after reasonable notice if an amount remains overdue. Suspension will not erase the customer’s legal obligations or prevent access that must be provided by law or contract.
Invoices and payment confirmations will identify NestEgg OÜ, the customer, the service period, currency, net amount, VAT treatment and total amount. Customers are responsible for supplying accurate billing and VAT information.
Questions about a payment, invoice, cancellation or refund can be sent to support@icosstudio.com or raised by telephone on +356 9999 4554. NestEgg OÜ remains the customer's point of contact for payment enquiries even when Revolut processes the payment.
NestEgg OÜ, trading as ICOS. Registered in Estonia under number 14509210. VAT number EE102647646.
Registered address: Harju maakond, Tallinn, Kesklinna linnaosa, Ahtri tn 12, 10151, Estonia.
Contact: support@icosstudio.com · +356 9999 4554